Wanma Tianyi Website Privacy Policy

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Effective Date: 

Welcome to our website. 

Zhejiang Wanma Tianyi Communication Wire & Cable Co., Ltd. (hereinafter referred to as “we” “us”, or “our”) attaches great importance to the privacy of all our users. We understand your data protection requirements and have formulated this Privacy Policy (hereinafter referred to as “Policy”) to explain how we protect your privacy, what personal data you must provide when visiting our website, and under what circumstances we will use your personal data.We are committed to protecting your personal data and to respect your privacy.

The purpose of this Privacy Policy (“Policy”) is to provide you with the information, in accordance with the applicable laws and regulations, on our practices regarding the collection, use and sharing of personal data that you provide to us. For the purposes of this Policy, “personal data” shall have the meaning ascribed to it by applicable laws, and typically refers to any information relating to an identified or identifiable natural person, including in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

This Policy will help you understand the processing of your personal data, the way we collect, handle and ensure protection of all personal data provided, how that information is used and what rights you have in relation to your personal data. Please read this Policy carefully before using our products or services.

We provide a large variety of products and services, and this Policy may not address all possible data processing scenarios. We may inform you of data processing scenarios related to specific products and services through corresponding privacy policies. Such privacy policies describe in detail how we process your data when you use these products or services. If there is any conflict between this Policy and the privacy policy for a specific product or service, the specific privacy policy shall prevail.

I. What Personal Data Do We Collect and How We Process Your Personal Data

We may directly or indirectly collect personal data when you use our products and services, or when you interact with us. Your personal data with us is obtained from various sources. This includes: (a) data provided by you or sources authorized by you, such as our affiliates or partners; (b) information generated through your use of our products and services; (c) information obtained from legally and publicly available sources.

In accordance with the applicable laws and regulations, we follow the principles of lawfulness, legitimacy, necessity, and integrity, collect only the personal data necessary for the implementation of product functions, and use the collected personal data for explicit purposes only. You will be informed whether you have to provide certain personal data that are required for the establishment and implementation of a business relationship and for the fulfillment of the associated contractual obligations or for the processing of which we are legally obligated. Please note that without the provision of such personal data, access to certain products and services of ours may be impossible.

You acknowledge and consent that we may collect your sensitive personal information, the scope of which may vary in different jurisdictions, but typically includes biometric information.

The processing of personal data includes the following:

1. Message System Function

To fully use our online inquiry services, you may use our message system. During the process of submitting a message or inquiry, we may collect the relevant personal data you provide by filling in forms or through other means, including your personal name, personal phone number, and email address. We will process such information only to the extent necessary to achieve the purpose of enabling our customer service personnel to contact you and answer your business inquiries. You may choose not to provide the above data, but please note that without the provision of such personal data, access to certain inquiry response services of ours may be impossible.

Where applicable, the above processing is based on your explicit consent.

Your personal data will not be used for automated decision-making, including profiling.

II. How Do We Keep Your Personal Data

1. The retention period of personal data collected by us shall be the shortest time necessary to realize the purpose specified herein, unless a longer retention period is required by laws and regulations. Your personal data will be deleted or anonymized after the aforementioned retention period expires.

2. Where part or all of our products or services disabled for special reasons, we will inform you in time, stop collecting and processing your personal data on related products or services, and delete or anonymize the personal data of the related products or services, unless otherwise stipulated by laws and regulations.

III.Who Will We Share Your Personal Data With

We may share your personal data inside the company if it is necessary to provide services in a timely manner. We will not share your personal data with other companies, organizations or individuals, except in the following cases: (1) Such sharing is necessary for us to fulfill legal obligations or responsibilities; (2) Such sharing is necessary for the conclusion and performance of your contract as a party; (3) Such sharing is intended to protect the health of natural persons and the safety of their property in case of public health emergencies, or other emergencies.

Unless we have obtained your prior explicit consent, we do not transfer your personal data to any external parties except our affiliates. In the event of a merger, division, dissolution, or bankruptcy where data transfer is required, we will inform you of the recipient's name and contact information, and require them to continue fulfilling the obligations under this Policy. We do not publicly disclose your personal data unless required by laws or with your explicit consent.

IV. International Transfer

We will, where reasonably practicable, store your personal data within the region in which you are located. For example:

If you are located in the European Union, your personal data will be stored in the EEA region. 

If you are located in North America, your personal data will be stored in the United States. 

If you are located in the Middle East, your personal data will be stored in Dubai, UAE. 

If you are located in Southeast Asia, Hong Kong SAR, Macao SAR or Taiwan region, your personal data will be stored in Singapore; 

If you are located in Japan or South Korea, your personal data will be stored in Tokyo, Japan.

In exceptional circumstances, technical personnel located in the People’s Republic of China may be engaged for the purpose of troubleshooting, technical support and service improvement. In such cases, we will ensure that any access to and processing of your personal data is limited to what is strictly necessary for the relevant purpose.

Regardless of where your personal data is processed, when required by applicable laws, we will ensure that the recipients provide an adequate level of protection for your personal data using various means, which include without limitation a binding agreement which providing an adequate level of protection, obtaining data subject consent or relying on other legal bases.

V. Third-party Service Providers and Their Services

Our websites, products, applications, and services may contain links to third-party websites, products, and services. You can choose whether to visit or accept websites, products, and services offered by third parties. We have no control over third-party privacy and data protection policies as such third parties are not bound by this Policy. Before you submit Personal data to third parties, please refer to their privacy policies.

VI. How We Protect Your Personal Data

We attach great importance to the security of your personal data and will use reasonable security measures (including technical and organizational measures) to protect your personal data against improper use, as well as unauthorized access, disclosure, use, alteration, damage, loss, or leakage.

You acknowledge and understand that, despite our implementation of reasonable and effective security measures and compliance with applicable legal requirements, due to technological limitations and the existence of potential malicious means, it is not possible to guarantee the absolute security of information at all times.

In the event of a personal data security incident, we will, in accordance with applicable laws and regulations, promptly inform you of the basic circumstances of the incident and its potential impact, the measures we have taken or will take in response, suggestions you may adopt to prevent or mitigate risks, and the remedial measures available to you. We will notify you of relevant information regarding the incident in a timely manner via push notifications, email, post, SMS, or other appropriate means. Where it is difficult to notify individuals on a case-by-case basis, we will issue announcements in a reasonable and effective manner. We will also report the handling of such incidents to the relevant regulatory authorities as required by applicable laws and regulations.

VII. Your Rights to Your Personal Data

We respect your rights to your Personal data. To the extent provided by applicable data protection laws, you may have the following right(s):

(1) Right to access. You are entitled to know how we process your personal data and access the personal data we store; 

(2) Right to reject. You have the right to object to or restrict our processing of your personal data in special cases. Even if you object to or restrict our processing of your personal data, we are still obliged to continue processing your personal data and reject your request where it is explicitly required under the applicable laws and regulations; 

(3) Right to rectify. You may request to correct the incomplete or inaccurate personal data about you that we store; 

(4) Right to erasure. You may request to delete your personal data. Please note that where it is required by laws, we are obliged to retain your personal data even if you require us to delete it; 

(5) Right to restrict data processing. You have the right to restrict the processing of your personal data in specific circumstances;

(6) Right to data portability. You have the right to receive your personal data in a structured, machine-readable format for your own purposes, or to request us to share it with a third party;

(7) Right to withdraw consent. Where we have asked for your consent to process personal data, you may withdraw your consent at any time. The withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

(8) Right to complain. You have the right to lodge complaints to the related regulators if there is any objection to our personal data processing activities or this Policy. 

(9) Right not to be subject to automated decision-making. You shall have the right not to be subject to automated decision-making, which will affect you to a substantial degree. You also have the right to review your personal data used for automated decision-making, to question the results, to be informed of the reasons of the resulting decision, and to be informed of what actions you can take to secure a different decision.

The way in which you exercise rights depends on the specific product or service you use. In addition, you may contact us through the information set out in the Section XI. As a general rule, we provide responses to the exercise of your rights free of charge. However, we may need to charge a reasonable fee if the request is manifestly unfounded or excessive, or if necessary and unavoidable costs are incurred. We will ensure the security of your personal data when you exercise the rights.
In addition to the above rights, we kindly remind you that you are also subject to certain obligations under applicable laws. The protection of personal privacy and data security is a joint effort, achieved by fulfilling our respective responsibilities.

VIII. How We Process Minors’ Personal Data

We understand the importance of protecting minor's privacy. In particular, our services are not directed at, marketed to, nor intended for minors (as defined under applicable laws). We do not knowingly collect, use, sell, share or disclose the personal data of minors. If we collect the personal data of minors on an occasional basis, we will delete the relevant information as soon as possible after verification. If you find that we have collected the personal data of minors during your usage of our products and services, please contact us through the contact information published in this Policy. Upon receipt of your notice, we will verify it in a timely manner and delete relevant information after verification.

IX. How We Use Cookies and Similar Technologies

To ensure the normal and efficient operation of our products and services, to provide you with smoother access experience, and to recommend content that may be of interest to you, we place small data files called “Cookies” on your device.

Cookies help recall your information on subsequent visits to our website, simplify the process of entering personal details, provide you with personalized settings such as secure shopping preferences, and protect your data security, among other functions. We will not use Cookies for any purposes other than those described in this Policy. You can manage or delete Cookies according to your preferences. You have the right to accept or refuse Cookies. You may clear all Cookies stored on your computer or mobile device. Most web browsers automatically accept Cookies, but you can usually modify your browser settings to refuse Cookies according to your needs. Please note that if you choose to clear all Cookies stored within the software, you may not be able to fully experience some of the convenient and secure service features we offer.

In addition to Cookies, we may use other similar technologies on our websites, such as web beacons and pixel tags (also known as clear GIFs). These technologies help us count users who visit our web pages or open emails and links, allowing us to understand your preferences and usage patterns in order to improve our services and user experience.

X. How This Policy is Updated

This Policy is subject to updates or revisions from time to time. If this Policy is revised, we will release the latest version in a timely manner and publish it in a noticeable place on our official website. For major changes, we will also provide more noticeable notifications. For any changes to the purposes, methods, and types of personal data to be processed for specific products and services, we will seek your consent again prior to processing your data.

This Policy allows adjustments. However, without your express consent, we will not diminish your rights under this Policy. If you do not agree to the above Privacy Policy, we will not be able to collect and use the information necessary to provide the service, and will not be able to provide you with services normally. 

XI.Contact Us

If you want to assert your rights, propose suggestions or have any questions, please contact us through the following details:

Address: Jinxiu Village, Taihuyuan Town, Lin'an District, Hangzhou City, Zhejiang Province

Phone & Fax: +86-0571-23616309

E-mail: [email protected]